Privacy Policy – Clever Hands Knitting

Last Updated: June 2026

This Privacy Policy explains how Clever Hands Knitting (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://www.cleverhandsknitting.com.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Clever Hands Knitting is an online store selling downloadable knitting patterns in digital PDF format.

For questions about this policy, please contact us through the contact page on our website.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Billing address (if required for invoicing or payment processing)
Account login details (if you create an account)
Messages or inquiries sent through our contact forms

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website or source
Cookies and similar tracking technologies

C. Payment Information

Payments are processed securely by third-party payment providers. We do not store your full credit or debit card details on our servers.

3. How We Use Your Information

We use your information to:

Process and deliver digital knitting pattern purchases.
Provide customer support and respond to inquiries.
Manage your account and downloads.
Improve our website, products, and services.
Send order confirmations and important service updates.
Comply with legal obligations and prevent fraud.

We will only send marketing emails if you have opted in to receive them. You can unsubscribe at any time.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies may be used to:

Remember your preferences
Keep you logged in
Maintain shopping cart functionality
Measure website performance and analytics

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Payment processors
Website hosting providers
Email service providers
Analytics providers
Legal or regulatory authorities when required by law

These third parties are required to handle your information securely and only for the purposes specified.

6. Data Retention

We keep your personal information only as long as necessary to:

Provide our services
Maintain purchase records
Comply with legal, tax, or accounting obligations
Resolve disputes and enforce our agreements

When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent for marketing communications
Request a copy of your data in a portable format

To exercise these rights, please contact us through our website contact page.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed or stored in countries outside your own, including by third-party service providers. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Children’s Privacy

Our website and products are not directed to children under 16. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact page on Clever Hands Knitting.